Frequently Asked Questions
Amazon.co.uk, and many sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about Amazon return policies. Most items sold on Amazon.co.uk follow Amazon's general return policies, but some products have different policies or requirements associated with them.
Read the full details on Amazon
Usually within 2-3 weeks of returning your order. After Amazon receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.
Read the details on Amazon
Totally Festive is trading 24/7.
Occasionally, Totally Festive requires to perform maintenance and during this short time site may be unavailable. Rest assured, Totally Festive will be restored to full functionality as quickly as possible.
Totally Festive accept the following credit and debit cards as payment:
UK based Maestro and Solo cards